Shipping & Returns
Vermont Industries Wrought Iron Product Returns
Please contact Customer Service for authorization to return an item. We will take all pertinent information at that time in order to process the return. Merchandise will be accepted for exchange or credit if returned in its original condition within 30 days of receipt of order.
Vermont Industries Wrought Iron Product Damages
FEDEX and UPS will not process claims for concealed damage after 15 days, please check packages and report shipping damages to our Customer Service Department immediately. We cannot be responsible for damaged merchandise after two weeks of receipt of order. Retain all packaging until 7 business days after notifying us of damage. We will arrange for prompt replacement at no extra cost to you. We guarantee our products and will arrange for prompt replacement in case of defects or workmanship. Please contact Customer Service within 15 days of receipt of order.
Free Shipping is for the Continental US but we can supply a quote for other destinations.